Contact Us
Messages from readers help keep this site accurate and useful. Whether you have spotted something that looks out of date or simply have a question about how a page works, our team is glad to hear from you.
What we can help with
Our pages explain how non GamStop casinos differ from UK-licensed sites, covering sign-up, deposit limits, verification checks, payment methods, game libraries and bonus terms. Because those details can change, your input matters. Please get in touch about:
- Corrections: a bonus term, payment option or verification step that no longer matches what a casino shows on its own site.
- Feedback: anything that felt unclear, missing or harder to follow than it should be.
- General site questions: how our pages are organised, where our information comes from, or how to find a particular topic.
If you are reporting an error, a link to the relevant page and a short note on what has changed help us check it quickly against the brand's own published information.
What we cannot do
We are an informational site, not a casino or a payment provider. We have no access to anyone's player account and cannot help with deposits, withdrawals, bonus disputes, frozen balances or verification requests. For any of these, please contact the casino's own customer support directly, usually through live chat or the email address listed on its website. If a dispute remains unresolved, check which licensing authority the operator names, as that body may offer a complaints route.
How to reach us
Email our team at info@thekegandgrill.co.uk. We read every message and aim to reply within a few working days. Corrections that need checking against a casino's current terms may take slightly longer, but we will let you know once the page has been reviewed.
Anything you send us is handled as described in our privacy policy, and we only use your details to respond to your message.
This site is intended for adults aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.
